Delivery and returnTerms of delivery :- Free delivery for metropolitan France, Belgium, the Netherlands and Luxembourg- Delivery in relay point: the relay point delivery is available for the majority of the articles of the site, in Belgium and in France. You will have 6 days from the arrival of the parcel relay point to recover it.- Shipping costs for other eligible countries are displayed in the cart before confirming your order.- We do not deliver the following areas: French islands (DOM, TOM, Corsica ...), the Italian islands (Sardinia, Sicily ...), the Spanish Islands (Balearic Islands, Canary Islands ...)Return conditions:- The application must be served within the legal period of 14 days- The request must be made by email (or via the contact form) to info@proakcess.com- Items must be in perfect condition with all labels and accessories and must be delivered in their original packaging. They can not have been used or assembled.- In case of cancellation, the return is the responsibility of the customer. We advise you to select a secure sending method and keep the proof of sending.- Proakcess reserves the right to refuse the refund if the package (s) do not meet the return criteria above. Referral refused package remains the responsibility of the customer.How to make a return ?- Send a message via the contact form (or by email to info@proakcess.com)- This message should contain your order number, the list of returned items and a message on the reasons for your return.- Upon receipt of the message, we will send you a summary of the return conditions listed above.- After receipt and verification of the parcel, we will refund on the method of payment used during the purchase. If all conditions are met.